Welcome to TMD Detailing. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. We are committed to protecting your privacy and ensuring that your personal data is handled with care. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of personal information:
Contact Information: This includes your name, email address, phone number, and postal address. We collect this information when you create an account, contact us, or place an order.
Payment Information: When you make a purchase on our website, we collect payment card information to process your payment securely. However, we do not store your full payment card details.
Order Information: We collect information related to your orders, including the products or services you purchase, order history, and transaction details.
Communication Data: This includes any communication you have with us, such as emails, chat messages, or feedback.
Device Information: We may collect technical information about the device you use to access our website, such as your IP address, browser type, and operating system.
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders.
To communicate with you about your orders, services, and promotions.
To respond to your inquiries and provide customer support.
To improve our website, products, and services.
To send you marketing communications if you have opted in to receive them.
To detect and prevent fraud and unauthorized access to our services.
To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with:
Service Providers: We may share your data with trusted third-party service providers who assist us in running our business, including payment processors, shipping companies, and marketing agencies.
Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We take the security of your personal information seriously and implement measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no data transmission over the internet or storage system can be guaranteed to be completely secure.
5. Your Rights
You have certain rights concerning your personal data, including the right to access, correct, or delete your information. If you wish to exercise any of these rights or have questions about your data, please contact us at [contact@tmddetailing.co.uk].
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to collect information about your browsing activity. You can manage your cookie preferences by adjusting your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on our website with the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
TMD Detailing
Place Farm, Place Farm Lane,
Brentwood, CM15 0JA
United Kingdom
Email: contact@tmddetailing.co.uk
Thank you for choosing TMD Detailing. Your privacy is important to us, and we are committed to protecting your personal information.