Welcome to TMD Detailing! We are committed to providing you with high-quality automotive detailing products and accessories, along with a seamless shopping experience. This Shipping Policy outlines important information regarding our shipping and delivery processes.
1. Shipping Locations
We currently ship our products to addresses within the United Kingdom. We are working to expand our shipping services to include international destinations in the future.
2. Shipping Times
Orders are typically processed and shipped within 3-4 business days from the date of purchase. Please note that this processing time may vary depending on product availability and order volume. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
3. Shipping Methods and Carriers
We utilize reputable shipping carriers to ensure the safe and timely delivery of your products. Our primary carriers include [List carriers, e.g., Royal Mail, DHL, etc.]. The shipping method selected for your order may depend on factors such as the destination and the size and weight of the products.
4. Shipping Costs
Shipping costs are calculated based on the total order value and the selected shipping method. The shipping charges will be displayed during the checkout process for your review before completing the purchase.
5. Delivery Times
The estimated delivery times vary based on the shipping method chosen during checkout and your location. While we strive to meet delivery timeframes, please note that occasional delays may occur due to unforeseen circumstances or factors beyond our control.
6. Tracking Your Order
You can track the status of your order by using the tracking information provided in the shipping confirmation email. This will allow you to monitor the progress of your shipment and estimate its expected arrival.
7. Shipping Restrictions
Some products, due to size, weight, or other factors, may have specific shipping restrictions. These restrictions will be noted on the product page, and you will be informed during the checkout process if any limitations apply to your order.
8. Delivery Issues
If you encounter any issues with your delivery, such as a delayed shipment or damaged products, please contact our customer service team at contact@tmddetailing.co.uk. We are here to assist you in resolving any delivery-related concerns.
9. Order Cancellation
If you need to cancel an order, please contact us as soon as possible. We will make every effort to accommodate your request. However, please note that once an order has been shipped, it cannot be cancelled.
10. Contact Information
If you have any questions or require further information regarding our Shipping Policy, please contact us at:
TMD Detailing
Place Farm, Place Farm Lane,
Brentwood, CM15 0JA
United Kingdom
Email: contact@tmddetailing.co.uk
Thank you for choosing TMD Detailing. We appreciate your business and are dedicated to ensuring your products are shipped to you in a timely and secure manner.